Our scale-up municipal services company is seeking to enhance its online presence by upgrading our existing web portal into a robust Progressive Web App (PWA). This project aims to improve user accessibility and service delivery efficiency by implementing cutting-edge web technologies. We need an experienced web development team to integrate technologies such as React, Next.js, and GraphQL, ensuring our portal is fast, reliable, and user-friendly.
Residents of the municipality who rely on online portals for accessing local services, paying bills, and obtaining permits.
Our existing municipal service portal is slow, lacks modern features, and does not offer a seamless user experience, affecting resident engagement and service efficiency.
The push for digital transformation in local governments, alongside regulatory pressure to improve public service delivery, makes stakeholders eager to invest in a cutting-edge solution.
Failure to update our portal may lead to decreased resident satisfaction, inefficiencies in service delivery, and potential non-compliance with digital service regulations.
Currently, some residents use third-party apps for specific services, but these often lack integration with official municipal systems and do not offer a comprehensive service experience.
By utilizing modern web technologies like PWAs, our portal will offer unparalleled accessibility, speed, and user engagement, setting a new standard in municipal service delivery.
We will engage the community through social media, local events, and direct communication, demonstrating the enhanced features and benefits of the new portal to encourage widespread adoption.