Revamping Guest Experience with a Next-Gen Hospitality Web Platform

Medium Priority
Web Development
Hospitality Management
👁️17894 views
💬1020 quotes
$25k - $75k
Timeline: 12-16 weeks

Our hospitality management SME seeks a dynamic web development solution to elevate guest experience through a full-featured online platform. The project aims to leverage modern web technologies to create a seamless, interactive, and personalized user experience that caters to the evolving demands of travel enthusiasts.

📋Project Details

In the competitive hospitality management sector, enhancing customer engagement is critical for sustaining growth. We are looking to develop a robust web platform that integrates cutting-edge web technologies. This initiative will focus on creating a Progressive Web App (PWA) with features such as real-time booking, virtual tours, and personalized suggestions using data-driven insights. The platform will utilize React for a responsive UI, integrated with GraphQL for efficient data handling. We plan to use serverless architecture to ensure scalability and resilience, while implementing WebRTC for seamless customer service interactions. The project will also explore Three.js for immersive 3D views, offering users an engaging preview of our properties. This strategic enhancement aims to not only improve user satisfaction but also optimize conversion rates, positioning us as a leader in offering modern digital experiences in hospitality.

Requirements

  • Proven experience in web development
  • Familiarity with hospitality industry needs
  • Ability to integrate modern web technologies
  • Strong backend and frontend skills
  • Experience with interactive and immersive web solutions

🛠️Skills Required

React
GraphQL
WebRTC
Three.js
Serverless Architecture

📊Business Analysis

🎯Target Audience

Our target audience includes tech-savvy travelers, corporate clients, and international tourists seeking seamless and personalized online interaction with hospitality services.

⚠️Problem Statement

The hospitality industry is rapidly evolving, with a critical focus on digital transformation. We lack a sophisticated online platform to meet modern consumer expectations for convenience, personalization, and interactivity, risking customer retention and competitive standing.

💰Payment Readiness

Our target audience values innovative and efficient digital interactions, driven by the competitive market and consumer demand for superior online services, making them willing to invest in enhanced digital experiences.

🚨Consequences

Failure to modernize our web platform may lead to decreased customer satisfaction, a drop in booking rates, and loss of market share to competitors with more advanced digital interfaces.

🔍Market Alternatives

Currently, alternatives include traditional booking websites with limited interactivity and personalization. Competitors are gradually adopting more interactive and personalized digital solutions, highlighting the need for our competitive advancement.

Unique Selling Proposition

By integrating real-time interactions and immersive experiences, our platform will stand out as a pioneer in offering personalized and engaging customer journeys, leveraging cutting-edge web technologies.

📈Customer Acquisition Strategy

Our strategy involves targeted digital marketing campaigns, collaborations with travel influencers, and SEO optimization to attract and convert tech-savvy travelers and increase online presence.

Project Stats

Posted:July 21, 2025
Budget:$25,000 - $75,000
Timeline:12-16 weeks
Priority:Medium Priority
👁️Views:17894
💬Quotes:1020

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