Real-Time Analytics Platform for Enhanced Guest Experience in Hospitality

As a rapidly growing company in the hospitality management industry, we recognize the critical need to improve customer experience through data-driven insights. We are seeking a data engineering expert to develop a real-time analytics platform that will allow us to capture and analyze guest interactions in real-time across our digital and physical touchpoints. By leveraging technologies such as Apache Kafka for event streaming, Spark for large-scale data processing, and Snowflake for efficient data warehousing, we plan to build a scalable and efficient data mesh infrastructure. Furthermore, implementing MLOps and data observability will ensure seamless integration and monitoring of machine learning models that personalize guest experiences. The successful execution of this project will provide our business with actionable insights to enhance operational efficiency, optimize guest services, and ultimately drive revenue growth. The ideal freelancer will have significant experience with the aforementioned technologies and a proven track record of developing real-time analytics solutions.