Predictive Customer Churn Model using AI & ML

High Priority
AI & Machine Learning
Data Analytics
👁️12899 views
💬474 quotes
$15k - $50k
Timeline: 8-12 weeks

Our scale-up company is seeking an AI & ML expert to develop a predictive customer churn model. The aim is to leverage data analytics and machine learning technologies to identify customers at risk of leaving, enabling proactive retention strategies.

📋Project Details

As a growing company in the Data Analytics & Science industry, we are experiencing increased customer attrition that threatens our revenue targets and market positioning. We need a sophisticated predictive model to analyze patterns and predict customer churn, allowing us time to engage and retain these customers effectively. Using the latest AI & ML technologies such as OpenAI API, TensorFlow, and PyTorch, the project will integrate large language models (LLMs) and natural language processing (NLP) to unearth insights from customer interactions. Additionally, computer vision and predictive analytics will be employed to monitor customer behavior across platforms. The solution will be deployed using edge AI for real-time analysis, enhancing our customer engagement strategies. The project will require a keen understanding of customer data patterns, proficiency in AutoML tools for efficient model building, and experience with deploying scalable solutions.

Requirements

  • Extensive experience in AI & ML technologies
  • Proficiency in predictive analytics and customer behavior modeling
  • Ability to integrate LLMs and NLP for data insights
  • Experience with edge AI deployments
  • Strong background in customer data analysis

🛠️Skills Required

OpenAI API
TensorFlow
PyTorch
NLP
Predictive Analytics

📊Business Analysis

🎯Target Audience

Businesses facing high customer churn rates, particularly those in subscription-based models seeking insights for retention strategies.

⚠️Problem Statement

Customer churn is impacting our revenue and growth projections, necessitating a robust solution to predict and mitigate attrition proactively.

💰Payment Readiness

The market is ready to invest in solutions like ours due to the substantial revenue impact from customer retention and the competitive advantage it provides.

🚨Consequences

Failure to address customer churn will result in significant revenue losses, reduced market share, and diminished competitive edge.

🔍Market Alternatives

Existing alternatives include basic CRM analytics which lack predictive capabilities, often reactive rather than proactive in customer retention strategies.

Unique Selling Proposition

Our model uniquely combines LLMs and NLP with real-time edge AI deployment, offering a proactive and scalable solution not widely available in current market offerings.

📈Customer Acquisition Strategy

We will target businesses with subscription models via digital marketing campaigns and partnerships with CRM providers, highlighting the cost savings and revenue benefits of reducing churn.

Project Stats

Posted:July 21, 2025
Budget:$15,000 - $50,000
Timeline:8-12 weeks
Priority:High Priority
👁️Views:12899
💬Quotes:474

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