We are seeking an experienced web development team to build a cutting-edge customer portal for our utility service platform. This project involves developing a Progressive Web App (PWA) that enhances user engagement and provides seamless access to utility data and account management. The platform will leverage modern technologies such as React, Next.js, and GraphQL to deliver an efficient, responsive, and scalable solution.
Residential and commercial utility customers seeking seamless online account management and real-time data access.
Current customer portals lack the interactivity, responsiveness, and real-time data capabilities customers expect, leading to dissatisfaction and increased support calls.
Customers are demanding improved digital services due to regulatory pressure for transparency and competitive pricing. Offering an advanced portal provides a distinct advantage and meets compliance standards.
Failure to modernize our web platform will result in lost market share, decreased customer satisfaction, and potential regulatory fines.
Traditional web portals with limited functionality, a lack of real-time features, and mobile apps that do not fully integrate with web services.
Our portal will offer a seamless blend of real-time data, high interactivity, and scalability, setting a new standard in utility customer service.
Our strategy includes targeted digital marketing campaigns, partnerships with real estate developers, and leveraging customer testimonials to drive web traffic and new customer registrations.