Next-Gen Rail Customer Portal for Enhanced User Experience

As a leading enterprise in the Rail Transportation industry, we are committed to innovating our customer engagement platforms. Our current web-based customer portal is outdated, lacking the responsiveness and features needed to meet the expectations of today’s tech-savvy commuters. To address this, we aim to develop a state-of-the-art portal using Progressive Web Applications (PWAs) to ensure seamless performance across all devices. The project will focus on creating an intuitive user interface utilizing React and Vue.js for dynamic and scalable frontends. Additionally, the integration of GraphQL will optimize data management and ensure efficient communication between the client-side and our backend services. Our development will incorporate WebRTC and Three.js to provide real-time updates and interactive features such as 3D station maps and route visualizations. We anticipate that this portal will not only enhance customer satisfaction but also streamline internal processes by leveraging robust micro-frontends architecture and serverless computing. The deployment will be facilitated using modern frameworks like Next.js, ensuring optimal performance and availability through edge computing.