Interactive Booking Platform for Enhanced Guest Engagement

Medium Priority
Web Development
Hospitality Management
👁️12047 views
💬852 quotes
$15k - $50k
Timeline: 8-12 weeks

Develop an advanced web platform utilizing the latest web technologies to improve guest engagement and streamline booking processes for a fast-growing hospitality management company. This project aims to enhance the user experience with a progressive web application (PWA) featuring real-time interaction capabilities and seamless integration with existing systems.

📋Project Details

Our hospitality management company is seeking to develop a cutting-edge web platform that elevates guest engagement and optimizes booking processes. As a scale-up in the industry, we recognize the need to stay ahead by adopting the latest web technologies such as Progressive Web Applications (PWAs), micro-frontends, and serverless architectures. The proposed solution will offer an interactive booking experience using React and Next.js for an intuitive user interface, with GraphQL enabling efficient data management. By leveraging Three.js, we aim to provide immersive virtual tours of our properties, while WebRTC will facilitate real-time communication between guests and concierge services. This platform will be integrated with our current CRM and PMS systems, ensuring a seamless transition and improved operational efficiency. The project timeline is set for 8-12 weeks, with a budget ranging from $15,000 to $50,000, reflecting the medium to high urgency of this initiative.

Requirements

  • Develop a PWA for booking and guest engagement
  • Integrate with existing CRM and PMS systems
  • Implement real-time communication features
  • Enable virtual tours using Three.js
  • Optimize data handling with GraphQL

🛠️Skills Required

React
Next.js
GraphQL
WebRTC
Three.js

📊Business Analysis

🎯Target Audience

Our target audience includes tech-savvy travelers and business professionals who prioritize convenience and a seamless booking experience. Additionally, hospitality partners, such as concierge services and travel agents, will benefit from the improved interaction platform.

⚠️Problem Statement

Current booking systems lack the interactivity and seamless user experience needed to engage modern travelers and optimize operational efficiency. This gap results in missed opportunities for enhanced guest satisfaction and increased bookings.

💰Payment Readiness

The target audience is willing to pay for solutions that provide a competitive edge through enhanced guest experiences and operational efficiencies, driven by an increasing demand for digital-first interactions in hospitality.

🚨Consequences

Failure to address these challenges could lead to lost revenue opportunities, decreased guest satisfaction, and a competitive disadvantage as rivals adopt more interactive and efficient platforms.

🔍Market Alternatives

Current alternatives include traditional booking websites and mobile apps, which often lack the interactivity and seamless integration required for today's digital-first travelers. Competitors are beginning to adopt similar technologies, but lack the comprehensive integration we propose.

Unique Selling Proposition

Our platform combines the latest web technologies to provide an unmatched booking and engagement experience, with real-time interaction and immersive virtual tours, integrated seamlessly with existing hospitality systems.

📈Customer Acquisition Strategy

Our go-to-market strategy involves targeted digital marketing campaigns, partnerships with travel agents, and collaborations with popular hospitality review platforms to reach tech-savvy travelers and business professionals.

Project Stats

Posted:July 21, 2025
Budget:$15,000 - $50,000
Timeline:8-12 weeks
Priority:Medium Priority
👁️Views:12047
💬Quotes:852

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