Enhancing Customer Experience with Personalized E-commerce Platform for a Coffee & Tea SME

Medium Priority
E-commerce
Coffee Tea
👁️17997 views
💬1064 quotes
$25k - $75k
Timeline: 12-16 weeks

Our company, a mid-sized player in the Coffee & Tea industry, seeks to develop a personalized e-commerce platform to boost online sales and customer engagement. We aim to integrate headless commerce and subscription models, offering a seamless and customized shopping experience for our customers. This initiative will include advanced features like AR try-on for product visualization and social commerce capabilities.

📋Project Details

We are a growing SME in the Coffee & Tea sector, with a strong focus on premium and specialty products. Currently, our online store lacks the personalized touch and advanced features needed to compete effectively in the digital space. Our project involves developing a new e-commerce platform using Shopify Plus or WooCommerce, supported by a robust backend infrastructure with technologies like Algolia for enhanced search capabilities and Contentful for flexible content management. The platform will incorporate headless commerce architecture, enabling us to provide a tailored shopping experience through personalization algorithms. Additionally, introducing subscription models will attract recurring revenue and enhance customer loyalty. AR try-on features will allow customers to visualize products in their own setting before purchase, improving decision making and reducing return rates. Integrations with Stripe and PayPal will ensure secure and efficient payment processing. Our ultimate goal is to increase online sales, enhance customer satisfaction, and solidify our brand position in the competitive market.

Requirements

  • Develop a headless commerce platform
  • Integrate subscription model
  • Implement AR try-on feature
  • Enhance search with Algolia
  • Ensure secure payments via Stripe and PayPal

🛠️Skills Required

Shopify Plus
WooCommerce
JavaScript
UX/UI Design
SEO

📊Business Analysis

🎯Target Audience

Our target customers are coffee and tea enthusiasts looking for premium products with convenient purchasing options. They value personalized experiences and are often tech-savvy individuals who engage with digital platforms.

⚠️Problem Statement

Our current online store lacks the personalization and modern e-commerce features that customers expect, leading to lower engagement and conversion rates.

💰Payment Readiness

Customers are willing to pay for a seamless and personalized shopping experience that aligns with their preferences, offering convenience and value through subscription models and innovative features like AR try-on.

🚨Consequences

If the problem isn't addressed, we risk losing market share to competitors with more advanced e-commerce solutions, resulting in lost revenue and diminished brand presence.

🔍Market Alternatives

Competitors are leveraging advanced e-commerce platforms with personalized shopping experiences and subscription offerings. Without this project, our current platform struggles to provide a competitive edge.

Unique Selling Proposition

Our unique selling proposition lies in combining premium coffee and tea offerings with an innovative and personalized shopping experience, enhanced by advanced technologies and subscription models.

📈Customer Acquisition Strategy

Our strategy includes leveraging digital marketing campaigns, social media engagement, and influencer partnerships to reach and acquire new customers. We will focus on promoting the unique features of our new platform and its value propositions.

Project Stats

Posted:July 21, 2025
Budget:$25,000 - $75,000
Timeline:12-16 weeks
Priority:Medium Priority
👁️Views:17997
💬Quotes:1064

Interested in this project?