Development of an Interactive Community Support Platform

Our organization, a mid-sized social service agency, aims to bridge the gap between service providers and those in need through a user-friendly, interactive web platform. This platform will facilitate real-time communication, resource sharing, and create support networks tailored to individual needs. Utilizing cutting-edge technologies such as React, Next.js, and GraphQL, the platform will be designed to handle high concurrency and provide a seamless experience across devices. Key functionalities include profile management, chat features using WebRTC, and the integration of community forums for peer support. The platform should uphold high standards of security and data privacy given the sensitive nature of the information exchanged. Additionally, we aim to incorporate features that allow for the easy administration and reporting of user interactions and outcomes. The ultimate goal is to enhance the delivery of social services, making them more accessible and efficient for all stakeholders.