We are seeking a skilled web development team to create a scalable, high-performance web platform for our SaaS-based Customer Relationship Management (CRM) solution. The platform needs to offer seamless user experience with modern web technologies, including Progressive Web Apps (PWAs) and micro-frontends, to cater to a growing user base of small and medium enterprises globally.
Small and medium-sized enterprises seeking efficient CRM solutions to manage customer interactions, streamline processes, and boost sales and customer service capabilities.
Our current CRM web platform struggles to handle increased user traffic and lacks modern features like real-time communication, impacting customer satisfaction and retention.
Our target audience is ready to invest in solutions that offer operational efficiencies and better customer engagement tools, driven by competitive pressures and the need to reduce churn.
If the platform is not upgraded, we risk losing market share to more agile competitors, decreased user satisfaction, and potential revenue losses from customer churn.
Current alternatives include other CRM platforms like Salesforce and HubSpot, which offer robust web applications with modern features and global reach.
Our CRM platform will differentiate through a seamless, user-friendly interface, real-time capabilities, and modular architecture that allows for quick adaptability and integration with other business tools.
Our go-to-market strategy involves targeted digital marketing campaigns, partnerships with industry influencers, and leveraging customer testimonials to showcase the enhanced features and benefits of our revamped platform.