Our scale-up social services company is seeking an experienced web development team to create a Progressive Web App (PWA) that efficiently connects individuals in need with available social service resources. The app will leverage modern web technologies to provide a seamless user experience across devices, ensuring accessibility and real-time updates. This project requires expertise in React, GraphQL, and serverless architecture.
The primary users of this PWA are individuals and families seeking social services, as well as social workers and service providers who facilitate access to these programs.
Currently, many individuals struggle to find and access social services due to outdated systems, lack of real-time information, and cumbersome interfaces. This often results in missed opportunities for assistance and support, negatively affecting vulnerable populations.
The urgency to solve this problem is driven by regulatory pressures for improved service access and the competitive advantage of being a frontrunner in digital transformation within the social services sector.
Failure to address this issue could lead to continued inefficiencies, reduced service reach, and potential funding cuts due to non-compliance with service accessibility mandates.
Current solutions include static websites or phone-based service finders that lack real-time updates and interactivity, which are insufficient for the dynamic needs of social services.
Our PWA offers unparalleled real-time resource matching and communication features, setting a new standard in user engagement and service reach in the social services field.
Our go-to-market strategy involves partnerships with social service agencies, targeted digital campaigns, and community outreach programs to build awareness and drive adoption among users and service providers.