Development of a Progressive Web App for Enhanced Client Engagement in Cleaning & Maintenance Services

Medium Priority
Web Development
Cleaning Maintenance
👁️14313 views
💬733 quotes
$25k - $75k
Timeline: 12-16 weeks

Our SME cleaning and maintenance company seeks a web development partner to create a Progressive Web App (PWA) aimed at enhancing client engagement and streamlining service booking processes. This project will leverage cutting-edge technologies such as React, TypeScript, and GraphQL to deliver a seamless user experience across devices. The goal is to improve customer interaction, boost online visibility, and optimize operational efficiencies.

📋Project Details

As an SME in the cleaning and maintenance sector, we recognize the critical importance of digital transformation to stay competitive and meet modern client demands. We are embarking on a project to develop a Progressive Web App (PWA) that not only makes our services more accessible to potential clients but also serves as a centralized platform for managing bookings, client feedback, and service schedules. This PWA will be developed using a modern tech stack including React for a dynamic UI, TypeScript for enhanced code quality, and GraphQL for efficient data management. The application will focus on providing a smooth, app-like experience on both desktop and mobile devices, enabling clients to book services, view schedules, and provide feedback effortlessly. Features will include push notifications for service updates, real-time chat support via WebRTC, and integration with existing CRM systems. The project is aimed at increasing our market reach, enhancing customer satisfaction, and optimizing internal workflows. We expect this digital solution to drive a 20-30% increase in service bookings and improve client retention rates.

Requirements

  • Experience in developing PWAs
  • Proficiency in React and TypeScript
  • Capability to integrate with CRM systems
  • Knowledge of GraphQL for efficient data handling
  • Strong UI/UX design skills

🛠️Skills Required

React
TypeScript
GraphQL
WebRTC
UI/UX Design

📊Business Analysis

🎯Target Audience

Residential and commercial clients seeking reliable and efficient cleaning and maintenance services with the convenience of online booking and management.

⚠️Problem Statement

Our current online presence is limited, lacking the engagement and functionality necessary for efficient client interactions. This affects our ability to attract new customers and manage existing service contracts effectively.

💰Payment Readiness

The target audience is ready to invest in solutions that offer convenience and reliability, driven by a growing preference for digital interactions in service-based industries.

🚨Consequences

Failure to implement this digital solution could lead to stagnation in client acquisition and retention, affecting revenue growth and market competitiveness.

🔍Market Alternatives

Current alternatives involve basic static websites and third-party service platforms, which do not offer the same level of customization or integrated client management features.

Unique Selling Proposition

The PWA will offer a unique blend of convenience and functionality, providing a tailored client experience with real-time updates, personalized notifications, and seamless service management.

📈Customer Acquisition Strategy

We will leverage online marketing strategies, including SEO and targeted social media campaigns, to drive traffic to the PWA. Collaborations with local businesses and referral programs will further enhance customer acquisition.

Project Stats

Posted:July 21, 2025
Budget:$25,000 - $75,000
Timeline:12-16 weeks
Priority:Medium Priority
👁️Views:14313
💬Quotes:733

Interested in this project?