We are seeking an experienced web development team to create a state-of-the-art Progressive Web App (PWA) for our Citizen Services Portal. This project aims to enhance the accessibility and efficiency of government services, addressing the growing demand for digital transformation in public administration. The solution will leverage modern technologies like React, TypeScript, and GraphQL to provide seamless user experiences across all devices.
Citizens using government services and public servants managing these services
Current government service portals are outdated, difficult to navigate, and do not support modern devices, leading to citizen dissatisfaction and decreased efficiency.
There is significant pressure to digitize public services due to government mandates for increased transparency and accessibility, making agencies ready to invest in effective solutions.
Failure to update the portal could result in continued citizen dissatisfaction, inefficiency in service delivery, and missed opportunities to meet regulatory requirements for digital public services.
Current alternatives include static websites with limited interactivity and accessibility, which fail to meet the needs of a mobile-first population.
Our solution will pioneer the use of cutting-edge web technologies in public services, ensuring high performance, security, and usability, unmatched by existing platforms.
We plan to leverage government networks, digital transformation initiatives, and public sector conferences to acquire and engage users, demonstrating the enhanced benefits and usability of our new platform.