We are a scale-up company in the Utilities industry looking to create a next-generation e-commerce platform specializing in utility subscription services for residential and commercial customers. Our goal is to leverage headless commerce and personalization to enhance user experiences, streamline billing, and offer flexible subscription models for electric, water, and gas services. We seek a skilled team to develop and deploy this platform using state-of-the-art technologies such as Shopify Plus, Algolia, and Contentful.
Residential and commercial utility customers seeking flexible subscription services for managing electricity, water, and gas utilities.
Current utility service platforms lack personalization and flexibility, leading to customer dissatisfaction and high churn rates.
Customers are willing to pay for solutions that offer convenience and cost savings, driven by regulatory pressure for better customer service and the demand for flexible, user-centric solutions.
Failure to solve this issue could result in lost market share, increased customer churn, and a competitive disadvantage in an increasingly customer-focused market.
Existing utility platforms offer basic online account management but lack advanced personalization and modern e-commerce experiences.
Our platform will uniquely integrate advanced personalization, flexible subscription models, and powerful search capabilities, setting a new standard in utility service delivery.
Our go-to-market strategy will focus on digital marketing campaigns targeting tech-savvy and environmentally conscious consumers, partnerships with eco-friendly organizations, and leveraging social commerce to engage potential customers.