Development of a No-code SaaS Platform for Optimized Last Mile Delivery

The last mile delivery industry is currently facing significant challenges, including increasing customer demands for faster delivery times, complex route management, and the need for seamless integration with existing business systems. Our SME is seeking to develop a versatile no-code SaaS platform that addresses these challenges, offering businesses of varying scales the ability to optimize their delivery operations effortlessly. The platform will incorporate AI-driven route optimization, real-time tracking, and communication capabilities via WebSockets, ensuring that delivery teams operate with maximum efficiency. Additionally, it will feature multi-tenancy architecture, enabling multiple clients to use the platform simultaneously with customizable options. Integration with modern technologies like Kubernetes for scalability, Redis for data caching, ElasticSearch for powerful search capabilities, and secure payment processing with Stripe and Auth0 authentication are key components of this project. This solution targets businesses in the logistics, e-commerce, and retail sectors that are ready to adapt to digital transformations, seeking cost-effective ways to enhance their delivery services. Given the competitive last mile delivery landscape, this platform provides a unique edge, allowing businesses to reduce operational costs and improve customer satisfaction.