Custom E-commerce Platform Enhancement for Improved Customer Experience

Medium Priority
E-commerce
Business Process
👁️15692 views
💬860 quotes
$25k - $75k
Timeline: 12-16 weeks

Our SME BPO firm seeks an expert to enhance our custom e-commerce platform, focusing on personalization and AR try-on features. This project aims to integrate advanced tech trends like headless commerce and subscription models to elevate user experience and streamline operations.

📋Project Details

As a leading Business Process Outsourcing SME specializing in e-commerce solutions, we are looking to upgrade our existing platform to meet the evolving demands of our clients. The project involves implementing headless commerce architecture to improve speed and flexibility, integrating personalization engines for tailored customer interactions, and incorporating AR try-on features for an immersive shopping experience. Additionally, we aim to introduce subscription models to diversify revenue streams and leverage social commerce to increase brand visibility. The ideal candidate will have experience with platforms like Shopify Plus, WooCommerce, or Magento and payment gateways such as Stripe and PayPal. Familiarity with Algolia for search capabilities and Contentful for managing content will be advantageous. This initiative is critical to maintaining competitive advantage in a rapidly changing market, ensuring compliance with customer expectations, and reducing operational inefficiencies.

Requirements

  • Experience with Shopify Plus or WooCommerce
  • Knowledge of AR technologies
  • Understanding of subscription e-commerce
  • Capability to implement headless architecture
  • Proficiency with payment gateways like Stripe and PayPal

🛠️Skills Required

E-commerce Development
AR Integration
Subscription Models
Headless Commerce
Personalization Engines

📊Business Analysis

🎯Target Audience

E-commerce businesses looking for advanced, customizable solutions to enhance their online consumer engagement and streamline backend operations.

⚠️Problem Statement

Many e-commerce platforms struggle with outdated technology that limits flexibility and customer personalization, resulting in lost sales opportunities and dissatisfied customers.

💰Payment Readiness

There is significant market willingness to invest in these enhancements due to the strong correlation between modern e-commerce features and increased sales, customer retention, and operational efficiency.

🚨Consequences

Failure to adapt to modern e-commerce standards can lead to lost market share, reduced customer satisfaction, and increased operational costs.

🔍Market Alternatives

Current alternatives include using existing basic e-commerce plugins or platforms, which lack the customization and integration capabilities needed for a personalized and innovative customer experience.

Unique Selling Proposition

Our approach leverages the latest technology trends to provide a highly customizable and scalable e-commerce platform that meets the unique needs of each client, setting them apart from competitors.

📈Customer Acquisition Strategy

Our go-to-market strategy involves targeted digital marketing campaigns, partnerships with leading e-commerce platforms, and showcasing successful case studies to attract potential clients.

Project Stats

Posted:July 21, 2025
Budget:$25,000 - $75,000
Timeline:12-16 weeks
Priority:Medium Priority
👁️Views:15692
💬Quotes:860

Interested in this project?