A government scale-up seeks to develop a mobile application that enhances citizen engagement with local public services. This app will leverage cross-platform technologies to ensure accessibility and streamline communication with government departments. The project aims to integrate AI-powered features for personalized user experiences and AR/VR elements to visualize community projects.
Local government departments and citizens seeking streamlined access to public services and enhanced communication channels.
Citizens face challenges in accessing timely information and effective communication with government departments, leading to dissatisfaction and disengagement from public services.
The government is under regulatory pressure to improve citizen engagement, alongside budget allocations specifically earmarked for digital transformation projects.
Failure to address these issues will result in continued public dissatisfaction, potential non-compliance with state mandates on citizen engagement, and a competitive disadvantage compared to more digitally advanced municipalities.
Current alternatives are outdated web portals and physical service centers, which lack user-friendly interfaces and do not support real-time communication or personalized interactions.
Our app's unique integration of AI and AR/VR technologies provides an unprecedented level of personalized, interactive, and transparent communication between residents and public service providers.
We will launch a targeted outreach campaign through social media, local publications, and community events to promote app adoption, alongside partnerships with local NGOs to facilitate educational workshops on app usage and benefits.