AI-Enhanced Multi-Tenant CRM SaaS Development

Our scale-up company is looking to develop a robust, multi-tenant SaaS customer relationship management (CRM) platform that caters to small and medium enterprises (SMEs). The platform will integrate artificial intelligence to provide predictive analytics and personalized customer insights, enhancing user engagement and decision-making processes. Key features include real-time collaboration capabilities and seamless data synchronization across devices. The project will utilize microservices architecture, running on Kubernetes for scalability and resilience. Redis and ElasticSearch will be employed for efficient data caching and search functionalities. WebSockets will enable real-time updates, while Stripe and Auth0 will be integrated for secure payment processing and authentication. We require a development team that can deliver a high-quality, user-friendly interface and ensure the system's security and compliance with industry standards. The platform should be API-first to allow easy integration with other software and support a no-code/low-code environment for customization by end-users.