Advanced Web Platform for Industrial Equipment Sales and Support

Medium Priority
Web Development
Industrial Equipment
👁️27664 views
💬1578 quotes
$25k - $75k
Timeline: 8-12 weeks

Our SME is developing a modern web platform to revolutionize the sales and support process for industrial equipment. This cutting-edge platform will leverage the latest web technologies to provide a seamless, efficient, and engaging user experience for our clients in the industrial sector.

📋Project Details

We are an SME specializing in the sales and support of industrial equipment. As our business grows, we face challenges in managing customer interactions and sales processes efficiently. We require a robust web platform to streamline these operations. This project involves developing a Progressive Web App (PWA) that supports desktop and mobile devices alike, ensuring clients have seamless access to our services. The platform will incorporate micro-frontends architecture to facilitate modular and scalable development. We aim to implement Three.js for 3D visualization of our equipment, enhancing user engagement and understanding of our products. Additionally, integrating GraphQL with our backend will ensure efficient data fetching, vital for real-time customer support interactions. WebRTC will be employed to facilitate live video consultations with our sales and technical teams, providing personalized support to our customers. Our goal is to create a platform that not only boosts our operational efficiency but also sets a new standard in customer experience within the industrial equipment sector.

Requirements

  • Develop a PWA for desktop and mobile
  • Implement micro-frontends architecture
  • Integrate Three.js for 3D product visualization
  • Use GraphQL for efficient data management
  • Incorporate WebRTC for live video consultations

🛠️Skills Required

React
Next.js
TypeScript
GraphQL
Three.js

📊Business Analysis

🎯Target Audience

Manufacturers, distributors, and end-users of industrial equipment seeking efficient sales and support solutions.

⚠️Problem Statement

Our current digital capabilities are inadequate for efficiently managing sales and customer service, leading to potential loss of sales and customer dissatisfaction.

💰Payment Readiness

Customers are ready to invest in solutions that enhance efficiency and reduce downtime, driven by the competitive need to improve operational processes and customer satisfaction.

🚨Consequences

Failure to upgrade our web platform could result in lost revenue due to inefficient sales processes and poor customer support, putting us at a competitive disadvantage.

🔍Market Alternatives

Current alternatives include legacy systems and basic e-commerce platforms that lack the integration and advanced features needed to support complex industrial equipment sales and service.

Unique Selling Proposition

Our platform's integration of real-time 3D visualization and live video support sets us apart, offering a customer experience that is both informative and personal.

📈Customer Acquisition Strategy

We will focus on digital marketing strategies, industry partnerships, and trade shows to showcase our platform's capabilities, highlighting the enhanced customer experience and efficiency gains.

Project Stats

Posted:July 21, 2025
Budget:$25,000 - $75,000
Timeline:8-12 weeks
Priority:Medium Priority
👁️Views:27664
💬Quotes:1578

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