Hello, my name is Ubiratan Silva and I am a product and service designer lead / manager (UX and UI Design) with a technical leadership profile and knowledge accumulated in more than 25 years of experience in design of digital interfaces, products and services and management of design teams. I am Brazilian and bilingual Portuguese and English. I have a bachelor's degree in social communication - Advertising and Propaganda (UFRGS) and Master M.Sc. in Design with specialization in Strategic Design (UNISINOS). I also teach design, UX and innovation in undergraduate and graduate courses and have a strong presence on LinkedIn, with more than 45,000 followers sharing design content and mentoring other designers. I usually work from in the whole design process, with a mix of methods and techniques for product discovery, always through agile frameworks like scrum, lean UX and Dual Track Agile for existing or new products. Extensive experience with fintechs, payment gateways, digital banks, B2C and B2B marketplaces, startups and large companies.